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The Local MLS is not
Dying... or The Emperor's New Clothes.
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I had a phone conversation with a guy in Texas a
few months ago, he was calling because he wanted more information about our CRM
system, RealeSeller.
As is very common, our conversation moved on to other things real estate
related. I mentioned that I didn't think it would be much longer and some
sort of national MLS system would be out there. His informed response was
something like "no way, there are different laws in the various states that
allow or restrict the data..." and on and on. After all that, he then had
to mention his many accomplishments in the real estate world, the various high
placed positions he has held and is now holding, both local and national.
All this so he could "prove" that he knew more about it than me or anyone else.
Hello???... remember the children's story about "The Emperor's New Clothes?"
(If you don't know this story, you should look it up... it's available all over
the internet.)
While the current "laws" and "rules" controlling available information may be
acceptable at this time, the free flow of MLS data into the "national" picture,
is already here. Things like the "Zestimate" are a fact of life.
Today, just for fun, I ran a couple of searches on a few "local" MLS IDX
systems, and then looked up some randomly chosen properties from those searches
on Realtor.com and
Zillow.com ... guess who
exposed more data to the consumer? It sure wasn't the local MLS IDX
system. I'm not going to pick on any one local MLS here, but pick a
property on your MLS system, any property, then look it up on
Realtor.com and
Zillow.com. Compare
the available information. If you were a consumer where would you go to
look for that new property? Some local MLS? Not me, and not anyone
with a little internet savvy. Oops... you didn't even find it out there?
Yikes!
And who are the majority of your buyers these days? That's right, those
younger "internet savvy" buyers are not going to be satisfied with that tiny
crumb of information exposed by that little local MLS IDX system... why should
they? Even the older and more educated buyers go national. The only
thing that the man or woman on the street doesn't have access to easily is SOLD
property information. And, since that is public record, you can usually go
down to the local tax office and look up any information you want. So,
while it isn't currently easy to get, it can be had by any citizen. This
is also changing and these secrets are not going to be secrets
much longer. Why should this information be kept a secret?
Let's face it, this information is only a secret because it is a
"politically motivated" secret! This is the information age.
Knowledge is power, and the consumer is demanding more power... and they are
getting it! Information gives them choices. Information
makes them better informed so they can make better choices.
As a sales person, a lack of secrets makes you feel impotent doesn't it?
It shouldn't, you are the professional. A good sales person wants their
customer to have as much knowledge as possible, but remember, you are the one
with "experience." Experience can beat knowledge hands down any day.
Just having access to information doesn't make you an "expert," and that is what
you, as a real estate professional, have to offer.
Real estate consumers are no longer going to tolerate these "secrets" because
the internet has forever changed the way we access and use information.
You can't "hide" in the MLS anymore. All sales people are faced with the
same issue... the customer has access to more information than ever, and as a
sales person, you either adapt to the situation, or you die. It's that
simple.
So, wake up Emperor, your MLS system "is naked and has no clothes" ... you are
EXPOSED! And once the genie is out of the bottle, you can't stuff it back
in there again. The customer doesn't care what you have behind door number
1, or door number 2... they can see behind the doors because they can't
be kept in their seats like small school children raising their hands because
they need to use the restroom. You are more and more "on stage" and
naked... get used to it. That little bit of information your local MLS
wants you to "expose" to consumers... is driving them to the national
listings... your MLS is making you dead! You have no clothes!
Don't let your local MLS convince you that they have some "magical cloth" and
that by limiting the amount of information made available to your customers they
are helping you sell more real estate... they are losing you business!
This is Web 2.0 ... not the stone age!
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