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RealeSeller™ Troubleshooting Fixes |
Note:
We try and help everyone, registered or not. Please do not
hesitate to call, send an email, or post a question in the forum on our web
site. One of the things that make it difficult to write perfect programs
for Windows is there are just too many variations in hardware and software and
try as we might, glitches do show up no matter how much testing we do.
This section will help you get past some of the most common issues.
Please Note: This error is rare, but we thought it might be worth adding
to the troubleshooting guide. When creating and saving a note in a RealeSeller
view, the following error occurs:
To fix this problem close Outlook and make sure it is no longer running.
Check your task manager to make sure as this fix may not work if it is still
running when you do this. Now go to
Start, Run, and type:
Outlook /ResetFolders then click Ok. This should reset the internal
folder information Outlook uses to find the default folders. We are not
sure how this issue occurs, but resetting the folder ID's like this has fixed
this issue.